FAQ

Q.     How do i place an order on your site?

A.     Once you have found your preferred product/products, click on the "add to cart" button to add the products into your shopping cart. Then click on your shopping cart and then proceed to checkout by clicking on the "checkout" button. At checkout you will need to fill in your personal details and shipping address if you are a new customer. Click on your preferred payment option before clicking the "Place order" button. For bank payment orders and international orders if payment isn't made after 3 days the order will automatically be cancelled. Please bear this in mind.

 

Q.     How long does it take to process my order?

A.     Orders are typically processed within 24-48 hours.

 

Q.     How do you charge for shipping?

A.    

NIGERIAN DELIVERY DETAILS


1. FOR WITHIN LAGOS-------HOME DELIVERY ( NEXT DAY ) - ranges from ₦500 - ₦2000


2. FOR OUTSIDE LAGOS-----GOD IS GOOD BUS TRANSPORT AND DHL EXPRESS DOOR STEP DELIVERY ( 2-3 DAYS ) - ranges from ₦1500 - ₦3000


REST OF THE WORLD


WE SHIP WORLDWIDE WITH DHL EXPRESS (3-4 DAYS) AND NIPOST REGISTERED MAIL (14-60 DAYS) TO COUNTRIES OUTSIDE NIGERIA. DELIVERY FEE IS CALCULATED AT THE CHECKOUT PAGE.


 

Q. Which country are you located?

A. We are located in LAGOS, NIGERIA

 

Q.     Where is your shop located?

A.     Little Skincare Shop is located at 117a obafemi awolowo way, ikeja. Lagos.

 

Q.     How do i make payment?

A.     Little Skincare Shop has several payment options to choose from. We accept Bank payment/transfer, Online Banking & CARD PAYMENTS through RAVEPAY, PAYPAL Secure payments etc. When you place your order on our website, these options are displayed and you can choose which option is most suited to you.

 

Q.     Where can you deliver to?

A.     We deliver WORLDWIDE

Please note Bank Holidays are not working days so please allow for this before contacting us..

If for any reason you have a query regarding the delivery of your order, please email our customer services helpline on support@littleskincareshop.com.ng or call +2348182744110.

Please remember to include your Order Number, your full name and location when corresponding by email.

 

Q.     Do you have whatsapp?

A.    YES WE DO. Message us on +2348182744110

 

Q. Are you on social media?

A. Yes we are. Please follow us on

INSTAGRAM: www.instagram.com/littleskincareshop_ng

FACEBOOK: www.facebook.com/littleskincareshopnigeria