Q. How do i place an order on your site?
A. Once you have found your preferred product/products, click on the "add to cart" button to add the products into your shopping cart. Then click on your shopping cart and then proceed to checkout by clicking on the "checkout" button. At checkout you will need to fill in your personal details and shipping address if you are a new customer. Click on your preferred payment option before clicking the "Place order" button. After an order is placed using bank deposit as means of payment, if payment isn't made after 3 days the order will automatically be cancelled. Please bear this in mind.
Q. How long does it take to process my order?
A. Orders are typically processed within 24-48 hours.
Q. How do you charge for shipping?
A. We have 2 modes of delivery.
1.BUS TRANSPORT #1500 (PAY ON DELIVERY DISABLED, ONLY BANK PAYMENT ACCEPTED)
2. HOME DELIVERY- LAGOS #1000 OTHER STATES - #2000 (PAY ON DELIVERY ENABLED. BANK PAYMENT ALSO ACCEPTED)
PLEASE NOTE: DO NOT CHOOSE PAY ON DELIVERY FOR BUS TRANSPORT OR YOUR ORDER WILL AUTOMATICALLY GET CANCELLED.
Q. Where is your shop located?
A. Little Skincare Shop is an online store and so we don’t have shops. For your convenience, simply place an order on our website and the product will come to you. However, if you live in Benin and not willing to pay for delivery, give us a call and we can arrange a meeting with you to collect your item in Person.
Q. How do i make payment?
A. Little Skincare Shop has two payment options to choose from. Online Banking/Bank Deposits and PAY ON DELIVERY. When you place your order on our website, these options are displayed and you can choose which option is most suited to you.
Q. Where can you deliver to?
A. We deliver to all 36 states in Nigeria.
Please note Bank Holidays are not working days so please allow for this before contacting us..
If for any reason you have a query regarding the delivery of your order, please email our customer services helpline on firstname.lastname@example.org or call 08182744110.
Please remember to include your Order Number, your full name and location when corresponding by email.
Q. Do you ship outside Nigeria?
A. YES WE DO. Please contact us for delivery information.